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© 2017 by Gateway Management and Logistics Inc.

+ 90 212 237 24 20

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POZİSYON:

 

Operation Supervisor

 

Education:

  • Minimum: Graduate or global equivalent

Experience:

  •  2 – 3 years of experience preferably in Travel and Tourism or Service Industry

  • Experience in handling teams and managing processes

Knowledge & Key Skills: 

  • Proficiency in MS office & good typing speed

  • Adaptability and presence of mind to handle customer queries and complaints and ability to innovate and enhance procedures and methods to               increase productivity.                             

  • Good team player

Additional Requirements:

  • Fluency in English – Ability to read, write and speak fluently. (Knowledge of Dutch or Bulgarian is an asset.)

  • Experience in dealing with Customers.

 

Location: Istanbul (Harbiye) / Ankara (Çankaya)

 

JOB DESCRIPTION

  • Supervise everyday working of operating process.

  • Documents handling and processing.

  • Ensure compliance to all existing processes and meet the defined Service Level Agreement’s.

  • Ensures that the Teams are mentored & work towards adherence of all  processes, required to be complied with, from an Organizational & ISO  perspective.    

  • Manage unit and staff efficiency & productivity.

  • Preparing reports for the related operations.

  • Responsible for implementation of process enhancements to improve quality & efficiency of the Unit.

  • Ensure conduct of Product & Process Training to all staff on a regular basis through coaching and development.

Geri Bildirim ve Sorularınız İçin

Merkez Ofis: + 90 212 237 24 20 Mobil: 0 533 052 88 60  E Mail: [email protected]

TÜRKİYE / TAKSİM

Aydede Cad. Koray Apt. No: 16

K:5 D: 9 - 10   Beyoğlu - İstanbul

+ 90 212 237 24 20

TÜRKİYE / OFTON

Hacı Ahmet mah. Kurtuluş Deresi Cad. No: 29/B  Beyoğlu /  İstanbul

+ 90 212 237 24 20